Fees and Timing
As we focus on keeping our people, customers, and community safe, we’re taking extra measures at our distribution centres such as limiting the number of people working at any given time, which may cause some delays.
|SHIPPING METHOD||PROCESSING TIME + SHIPPING TIME||TOTAL TIME EXPECTATION|
|Free shipping||( 3-5business days processing) + ( 10-15 business days shipping)||( 15-20 business days)|
Shipping timelines reflect total order processing and shipping times. Your order will be processed in 3-5 business days and shipped out within 15-20 business days of the order date.
Breathe deeply—we have answers to your most pressing shipping questions.
Currently we only ship within the United States.
Highest rate is applied once to the entire order.
While we agree to use reasonable efforts to meet the shipping and delivery dates provided above, we shall not be responsible for any delays in shipments.
Once your order has been confirmed, it cannot be modified or cancelled. If you need to return a product, you have to begin the returns procedure once you have received the item.
Item not received
If you have successfully placed an order and have not received it yet while the tracking status shows it’s delivered. You need to contact the carrier to find your bag as once the item is bagged we don’t have control over it (once it’s by the carrier ) , but if the issues still persists kindly email us [email protected] we will try our best to assist you.
Sometimes tracking information won’t be available. This may be due to technical issues due to which the tracking information is not updated on the app. In such cases, if you are still unable to locate your item, contact us [email protected] we will assist you .
Customer Support 24/7
Alternatively, you can email us at [email protected]